Terms of Service
These terms apply when you request or receive service from Dallas Reefer Repair.
Tell us your location, unit brand, set point and current reading — we load the truck before the tech leaves.
Service Estimates
We provide a price estimate before beginning work whenever possible. Final pricing may vary if additional problems are found once a technician begins diagnosis.
Payment
Payment is due upon completion of service unless other arrangements have been made in advance for fleet or account customers.
Parts and Warranty
Parts installed by our technicians carry the warranty provided by the part manufacturer. Labor warranty terms will be provided at the time of service.
Scheduling and Response Times
We make every reasonable effort to reach customers quickly, but response times can vary based on technician availability, distance, and current call volume.
Limitation of Liability
Dallas Reefer Repair is not responsible for delays, spoiled freight, or lost revenue resulting from equipment failure that occurred prior to our arrival or diagnosis.
Changes to These Terms
These terms may be updated from time to time. The version posted on this page is the version currently in effect.
Note: this is a general template, not legal advice. Have an attorney review these terms before publishing, particularly the liability and warranty sections.